Help center / Returns & refunds
Eligibility, the return flow, and refund timelines.
Start a return, pack it up, and watch the refund land.
Most items, within the return window, in unused condition.
How long refunds take, by payment method.
When we refund without asking for the item back.
Swap one variant for another in two ways.
Common reasons we may not approve a return, and what to do.